This Privacy Policy explains how Cognifold ("we," "us," or "our") collects, uses, and protects your personal information when you visit cognifold.io or use our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information you provide:
- Contact information — name and email address when you fill out our contact or inquiry forms
- Email address — when you subscribe to our blog newsletter
- Business information — company name, website, and project details you share when enquiring about our services
- Communications — any messages, feedback, or correspondence you send us
Information collected automatically:
- Usage data — pages visited, time spent on site, referring URLs, and browser type
- IP address and approximate location — for analytics and fraud prevention
- Company identification — we use Apollo.io's website tracker to identify the company associated with your IP address (e.g., whether a visitor is browsing from a specific business network). This does not identify you personally.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you've requested
- Send you our blog newsletter and content updates (only if you subscribed)
- Understand how visitors use our website so we can improve it
- Identify prospective business customers who visit our site (via Apollo.io company-level identification)
- Comply with legal obligations
We will never sell your personal data to third parties or use it for purposes unrelated to the above.
Email Newsletter
If you subscribe to our blog newsletter, your email address is stored via Netlify Forms and synced to our email marketing platform (Zoho Campaigns). You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by emailing us at hello@cognifold.io. We will remove you from our list promptly.
Third-Party Services
We use the following third-party tools that may process your data:
- Netlify — our website is hosted on Netlify, which processes server logs and form submissions. Netlify Privacy Policy →
- Zoho Campaigns — used to manage our newsletter subscriber list and send emails. Zoho Privacy Policy →
- Apollo.io — used for website visitor identification at the company level. Apollo may associate your IP address with a company name using their database. Apollo Privacy Policy →
- Google Fonts — fonts are loaded from Google's servers, which may log your IP address. Google Privacy Policy →
Cookies
Our website uses minimal cookies. We do not use advertising or tracking cookies. The following may be set:
- Functional cookies — set by our hosting provider (Netlify) for basic site operation
- Analytics — we may use lightweight, privacy-respecting analytics that do not require cookies
You can disable cookies in your browser settings at any time without affecting your ability to browse our site.
Data Retention
We retain your personal data only for as long as necessary:
- Contact form submissions — retained for up to 2 years for business record-keeping, then deleted
- Newsletter subscribers — retained until you unsubscribe
- Server logs — retained by Netlify for up to 30 days
Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to correct inaccurate or incomplete data
- Deletion — request that we delete your personal data ("right to be forgotten")
- Opt-out — unsubscribe from our newsletter at any time
- Data portability — request your data in a portable format
To exercise any of these rights, email us at hello@cognifold.io. We will respond within 30 days.
Data Security
We take reasonable technical and organisational measures to protect your personal data. Our site is served over HTTPS (encrypted), and we limit access to your data to only those who need it to operate our business. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are intended for business professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of India. For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). For users in California, USA, we comply with the California Consumer Privacy Act (CCPA) to the extent applicable.
Questions or Requests?
If you have any questions about this Privacy Policy or want to exercise your data rights, reach out directly.